Receptionist, Rolleston rehoming centre

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Job Ref
211130 Receptionist Rolleston
Location:
Staffordshire
Function
Customer Service
Salary
£15,910 -£19,460 per annum
Status
Full Time
Type
Permanent
Hours
42

More details

Receptionist, Rolleston rehoming centre
Permanent contract, full-time

What is the role?
An exciting opportunity has arisen for a full time Receptionist to join our team at our Rolleston rehoming centre and help us to take in, care for and rehome homeless horses and cats. We are looking for someone with good communication and organisational skills who enjoys working within a busy team and delivering a high quality of service to our customers both internal and external. It would also be great if you an understanding of horses and the equestrian world and of cats and pet ownership.

Key responsibilities will include:
• Answering the telephone, ensuring accurate information is taken and given
• Processing payments line with organisational procedures
• Maintaining accurate electronic records
• Assist the centre teams with a variety administrative duties

Standard hours are 42 per week: - Sunday - Thursdays.

What is required?
We are looking for people with the following:

• Good standard of secondary education including English and Maths at GCSE or equivalent
• Full manual driving licence
• Experience of working in a busy reception environment
• Dealing with the general public and their enquiries – both on the telephone and face to face
• Computer literate
• Experience of finance, spreadsheets and cash handling

It would also be great if you had:

• NVQ Level 2 or 3 in Customer Care
• Previous experience of working in a similar role, or working with animals
• An understanding of the demands of the voluntary sector
• Working with the public
• Team working and mentoring

To apply for this role, all candidates must complete the online application process.

To read more about the benefits Blue Cross has to offer, please click on the 'What We Offer' tab or paste the following into your browser: https://jobs.bluecross.org.uk/BlueCross/Benefits

Salary: £15,910 - £19,460 per annum
Grade: 5.1
Closing Date: 31 December 2021
Interview Dates: Week commencing 17 January 2022

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross holds inclusion as a core organisational value. We positively encourage applications from suitably qualified, experienced and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.