Shop Manager - Harpenden

Job Ref
200622 Shop Manager - Harpenden
Customer Service
£18,232 per annum
Full Time

More details

Shop Manager, Harpenden
Permanent, full time

What is the role?
Come and join our great Blue Cross retail team which play a vital role in raising money to help our pets. As Shop Manager you will be responsible for driving sales to achieve set targets for the shop and maximising profit through effective cost control. You will also be the high street face of Blue Cross which includes greeting our customers and raising awareness of the work we do.

With strong commercial awareness and the ambition to succeed you will need to be able to demonstrate creativity and innovation to identify income opportunities whilst working closely with the local community and businesses. You will provide effective leadership and motivation of your shop team on a daily basis whilst ensuring that the highest standards of shop floor presentation and customer service are delivered at all times.

This is a permanent full time role working 35 hours per week over five days on a rota to include Saturdays, Sundays and Bank Holidays. Due, to the nature of the work of Blue Cross, and this post, it will be necessary to exceed these hours when the work load demands.

What is required?
We are looking for people with the following:
• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills

It would also be great if you had:
• Full driving licence
• Experience of working with volunteers
• Experience of fundraising

Want to know more the detail? Great! We have attached the job description which hopefully gives you everything you need.

To read more about the benefits Blue Cross has to offer, please click on the 'What We Offer' tab or paste the following into your browser:

Please be aware that due to the current circumstances with COVID19, interviews will be held via Skype for Business.

We reserve the right to close this vacancy early should we receive an overwhelming response.

Grade: 4.1
Salary: £18,232 per annum
Closing date: 14th July
Interview dates: Week commencing 27th July