Veterinary Nurse - Call Hub Support, Manchester

Job Ref
220111 VN Call Hub Support
Greater Manchester
Veterinary Nursing
Part Time
Fixed Term Contract

More details

Veterinary Nurse – Call Hub Support, Manchester Rehoming, Advice & Behaviour Unit with some homeworking
12-month fixed term contract, part time (35 hours per week)

Blue Cross are one of the UK’s leading rehoming organisations for animals. We support sick, injured and homeless pets and care for more than 40,000 animals every year through our rehoming, veterinary and education programs.

What is the role?
Have you been considering a move into charity, and helping those who are really in need?

We are looking for a registered Veterinary Nurse on a fixed term basis to join our team. We pride ourselves on delivering excellent patient and client care and the successful candidate will need strong nursing skills and be able to hit the ground, working as part of our Veterinary Call Hub team supporting them in making triaging decisions for pets who need our veterinary care. You will need to work under your own initiative to help get good outcomes for pets and their owners and at times act as the team lead when the Supervisor is not available.

We are looking for a Veterinary Nurse who can have a great rapport with clients when cases are escalated to them and be able to give clear advice to our teams when they need support and guidance.

This is a 12 month fixed term contract working part time/35 hours per week, Monday to Friday (full time hours are 42 hours per week).

This role could be undertaken in part as a homebased role so you will require sufficient broadband speed to carry out video and voice calls.

What is required?
We are looking for someone who is :
• Fully qualified Veterinary Nurse
• Registered with RCVS
• Demonstrable customer service skills
• IT literate with MS Office and web-based platforms

It would also be great if you had:
• Remote consultations experience
• Call handling experience

Want to know more? We have attached the job description which will provide you with more detailed information.

Salary: £22,360 - £26,000 per annum pro rata
Grade: 4.2
Closing Date: 25th January 2022

To read more about the benefits Blue Cross has to offer, please click on the 'What We Offer' tab or paste the following into your browser:

To apply for this role, all candidates must complete the online application process. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross holds inclusion as a core organisational value. We positively encourage applications from suitably qualified, experienced and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.