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Current Vacancies

Clinical

Veterinary Hospital Manager

London

Job Ref
HKPYL1211/GW-180926
Location
London
Salary
£33,180 - £44,940 plus £3,954 London Weighting Allowance per annum

Veterinary Hospital Manager
Victoria, London
 
Are you looking for an exciting, new challenge as a Veterinary Hospital Manager? Want to support the success of a charity that’s dedicated to improving the lives of pets and their owners? If so, read on.
 
About Us
 
Blue Cross are one the UK’s leading rehoming organisations for animals. We support sick, injured and homeless pets and care for more than 40,000 animals every year through our rehoming, veterinary and education programmes.
 
We’re now looking for a Veterinary Hospital Manager to join our busy 24/7 veterinary hospital, which provides care for the pets of owners who can’t afford private veterinary fees.
 
The Benefits
 
- £33,180 - £44,940 plus £3,954 London Weighting Allowance per annum
- Pension 
- Employee Assistance Programme 
- Company sick pay 
- Life insurance 
 
For over 100 years, we have provided a voice to those who don’t have one and campaigned for every pet to enjoy a healthy life and happy home. In this important role, you will have the chance to directly contribute to our ongoing success and help us to support animals in need.
 
The Role
 
As the Veterinary Hospital Manager, you will support the successful running of our veterinary hospital.
 
Working closely with our Chief Veterinary Surgeon, you’ll lead and motivate the support team, develop volunteers and ensure that a high standard of customer service is delivered.
 
You’ll oversee a range of functions, including volunteer management, reception, client services, facilities and building maintenance, financial processes, outreach and all aspects of hospital administration.
 
Specifically, you will:
 
- Inspire your team and encourage a team-oriented work environment 
- Promote the services of the hospital locally
- Maximise fundraising and income generation
- Ensure that any issues are swiftly resolved
 
About You
 
To join us as our Veterinary Hospital Manager, you’ll need:
 
- Extensive experience in a management role
- Previous business management experience
- A track record of recruiting team members
- An understanding of budgets and accounts
- Strong administration, numerical and IT skills
- An awareness of H&S legislation
- A full driving licence
 
Other organisations may call this role Hospital Manager, Animal Hospital Manager, Business Operations Manager, Hospital Operations Manager, Business Manager, Hospital Services Manager or Veterinary Hospital Services Manager.
 
Webrecruit and Blue Cross are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
 
So, if you’re a passionate Veterinary Hospital Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Function
Management
Status
Full Time
Type
Permanent


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Senior Pet Health Advisor

London

Job Ref
181004 Senior PHA Victoria
Location
London
Salary
£17,437 – £23,114 plus £3,954 London Weighting Allowance per annum

Job Title: Senior Pet Health Advisor
Location: Victoria animal hospital
Contract Type: Permanent, full time (42 hours)
Grade: 4.2
Closing Date: 18 October 2018

What is the role?

Blue Cross Victoria hospital is a busy 24/7 veterinary hospital providing care for pets of owners who can’t afford private veterinary fees. The Senior Pet Health Advisors work with the Pet Health Advisor Manager to lead and manage a team of Pet Health Advisors (PHAs) and volunteers.

The PHA team plays a key role in the effective delivery of our services and in ensuring the best outcome for our patients and their owners by providing the highest level of customer service. The PHAs are the link between our clients and the clinical team and will have the ability to build relationships with clients, their pets and all members of the hospital teams.

As a Senior PHA, you will inspire and motivate the team to provide the best possible service to our clients. This is an integral part of the hospital team. This is a very mixed role requiring flexibility and the ability to turn your hand to any task required from providing a friendly, calm and professional welcoming service to assisting with clinical tasks within the hospital and carrying out daily animal care duties.

You will be able to adapt to individual clients needs in what is a busy and demanding environment demonstrating empathy and understanding. You will have a genuine desire to improve the lives of pets and their owners and be proactive in the promotion and delivery of Blue Cross aims.

What is required?

We are looking for people with the following:
• Good standard of secondary education including English and Mathematics at GCSE or equivalent
• Dealing and interacting with a wide variety of the general public and their enquiries
• Experience of managing a team in a busy reception/front of house environment
• An understanding of IT functions (Word, Outlook, Excel)
• Experience of caring for/handling animals.
• Ability to work under pressure
• Demonstrable experience in taking charge in a team
• Experience of change management and assisting to create a new team through a process of major structural change
• Empathy for claimants and those on low incomes and the problems facing them


It would also be great if you had:
• Previous experience of working in the charity/voluntary sector
• An understanding of confidentiality and Data Protection legislation
• Previous experience of a busy hospital/clinic environment
• Qualification in Animal Care or similar
• Understanding of animal health and wellbeing

What’s in it for me?

Working for Blue Cross is very rewarding; we have been dedicated to helping pets since 1897! We value our brilliant employees and offer competitive benefits including:

• Salary £17,437 – £23,114 plus £3,954 London Weighting Allowance per annum
• Employee Assistance Programme
• Pension scheme
• Company Sick Pay
• Life Insurance

We reserve the right to close this vacancy early should we receive an overwhelming response. For a copy of the job description please email jobs@bluecross.org.uk.

Function
Animal Welfare
Status
Full Time
Type
Permanent


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Pet Health Advisor Manager

London

Job Ref
181004 PHA Mgr Victoria
Location
London
Salary
£23,177 – £30,723 plus £3,954 London Weighting Allowance per annum

Job Title: Pet Health Advisor Manager
Location: Victoria animal hospital
Contract Type: Permanent, full time (42 hours)
Grade: 4.1
Closing Date: 18 October 2018


What is the role?
Blue Cross Victoria hospital is a busy 24/7 veterinary hospital providing care for pets of owners who can’t afford private veterinary fees. The PHA Manager leads a team of PHAs and volunteers who play a key role in the effective delivery of our services and in ensuring the best outcome for our patients and their owners by providing the highest level of customer service. The PHA team is the link between our clients and the clinical team. This is an integral role in the senior hospital management team, as PHA manager, you will inspire and motivate the team to provide the best possible service to our clients

The team performs a very mixed role requiring flexibility and the ability to carry out any task required from providing a friendly, calm and professional welcoming service to assisting with clinical tasks within the hospital and carrying out daily animal care duties. The team has to be able to adapt to individual clients needs in what is a busy and demanding environment demonstrating empathy and understanding.

The PHA Manager will help promote the services of the hospital ensuring Blue Cross is actively engaged in the local community, maximising fundraising and income generation and increasing the number of pets Blue Cross helps. This role also involves encouraging a team ethic, promoting efficient processes, assisting with volunteer management, financial processes, outreach services and aspects of hospital administration.

You will have a genuine desire to improve the lives of pets and their owners and be proactive in the promotion and delivery of Blue Cross aims.

What is required?

We are looking for people with the following:

• Extensive employment in a management role
• Effective team leadership
• Good standard of secondary education including English and Mathematics at GCSE or equivalent
• Experience of change management
• Dealing and interacting with a wide variety of the general public and their enquiries
• Experience of managing a team in a busy reception/front of house environment
• Experience of caring for/handling animals.
• Ability to work under pressure
• Current full manual driving licence
• Excellent communication, administration, numeracy and computer skills
• Computer literate and familiar with MS Office
• Ability to deliver high standards of customer care

It would also be great if you had:
• Previous experience of working in the charity/voluntary sector
• An understanding of confidentiality and Data Protection legislation
• Previous experience of a busy hospital/clinic environment
• Qualification in Animal Care or similar
• Understanding of animal health and wellbeing
• Experience of volunteer management
• Social Media management

What’s in it for me?
Working for Blue Cross is very rewarding; we have been dedicated to helping pets since 1897! We value our brilliant employees and offer competitive benefits including:

• Salary £23,177 – £30,723 plus £3,954 London Weighting Allowance per annum
• Employee Assistance Programme
• Pension scheme
• Company Sick Pay
• Life Insurance

We reserve the right to close this vacancy early should we receive an overwhelming response. For a copy of the job description please email jobs@bluecross.org.uk.

Function
Animal Welfare
Status
Full Time
Type
Permanent


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Clinical Business & Operations Administrator

Oxfordshire

Job Ref
181009 Clinical Business Ops Admin
Location
Oxfordshire
Salary
£18,060 – £23,940 per annum

Job Title: Clinical Business & Operations Administrator
Location: Burford (with travel)
Contract Type: Permanent, full time (35 hours)
Grade: 5.1
Closing Date: 23 October 2018

What is the role?

This is a fantastic opportunity to support the clinical teams in delivering their services - improving the lives of pets and their owners by providing care for those who can’t afford private veterinary fees. You will contribute to the development of the clinical directorate by providing admin support and co-ordination for the Clinical Business and Operations Manager and being a key contact for the hospital teams.

The successful candidate will be an experienced administrator able to demonstrate both excellent organisational and administrative skills. Efficient and able to priorities, you will remain calm under pressure with the ability to meet deadlines. You will possess excellent communication skills and the confidence to deal with people at all levels, both internally and externally. You will have a flexible and motivated approach to your work and be able to work independently on your own and as a member of a team.

You will have the enthusiasm and desire to contribute the Clinical Directorates development and will take pride in being part of the clinical team. You will have the initiative and ability to work without close management support. You will have a genuine desire to improve the lives of pets and their owners and be proactive in the promotion and delivery of Blue Cross aims.

What is required?

We are looking for people with the following:

• GCSE English and Maths or equivalent, grade C and above
• Significant previous experience of office working with demanding schedules and deadlines
• Setting up and maintaining office systems and procedures
• Computer literate with an excellent practical knowledge of Word, Excel & PowerPoint
• Experience of working with a range of individuals at all levels of the organisation.
• Ability to maintain the utmost discretion and high levels of confidentiality whilst working on pieces of work that contain sensitive information

It would also be great if you had:

• Experience of supporting project teams
• Experience of supervising volunteers
• Experience and knowledge of legal compliance and dealing with professional bodies
• Working knowledge of health and safety legislation

What’s in it for me?

Working for Blue Cross is very rewarding; we have been dedicated to helping pets since 1897! We value our brilliant employees and offer competitive benefits including:

• Salary £18,060 – £23,940 per annum
• Employee Assistance Programme
• Pension scheme
• Company Sick Pay
• Life Insurance

We reserve the right to close this vacancy early should we receive an overwhelming response. For more information on this role please read the attached job description.

Function
Administration
Status
Full Time
Type
Permanent


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Rehoming

Receptionist

West Midlands

Job Ref
181009 Receptionist Bromsgrove
Location
West Midlands
Salary
Salary £15,910 - £18,500 per annum

Job Title: Receptionist
Location: Bromsgrove rehoming centre
Contract Type: Permanent, full time
Grade: 5.1
Closing Date: 23 October 2018

What is the role?

We are currently recruiting for a receptionist to work as part of our team delivering a first class customer experience, answering enquires from the public effectively and by presenting a professional and friendly approach both face to face and on the telephone.

Our Blue Cross team members will have good communication and organisational skills and an excellent telephone manner. We are looking for someone with a genuine desire to provide excellent services to members of public and who thrives on working in a busy reception environment.

This is a full time role of 42 hours per week working Tuesday to Saturday. For full details of this role please read the attached job description.

What is required?

We are looking for people with the following:
• Good Standard of secondary education including English and Mathematics GCSE or equivalent
• Full Manual driving licence
• Experience of working in a busy reception environment
• Experience dealing with the general public, both on the telephone and face to face
• Computer literate
• Experience of finance and cash handling

It would also be great if you had:
• NVQ level 2 or 3 in Customer Care
• Experience working with the public
• An understanding of the demands of the voluntary sector

What’s in it for me?

Working for Blue Cross is very rewarding; we have been dedicated to helping pets since 1897! We value our brilliant employees and offer competitive benefits including:

• Salary £15,910 - £18,500 per annum
• Employee Assistance Programme
• Pension scheme
• Company Sick Pay
• Life Insurance

We reserve the right to close this vacancy early should we receive an overwhelming response. For more information on this role please read the attached job description.

Function
Animal Welfare
Status
Full Time
Type
Permanent
Hours
42 hours per week working Tuesday to Saturday


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Animal Behaviour Coordinator

Devon

Job Ref
181016 ABC Tiverton
Location
Devon
Salary
£18,060 – £23,940 per annum

Job Title: Animal Behaviour Coordinator
Location: Tiverton rehoming centre
Contract Type: Permanent, full time (42 hours)
Grade: 4.2
Closing Date: 30 October 2018

What is the role?

An exciting opportunity arisen for a highly motivated individual who is passionate about the behaviour and welfare of dogs and cats, and sharing this knowledge with others to join our team at Tiverton rehoming centre. The Animal Behaviour Coordinator will support the behaviour team and offer behaviour advice to clients who own Blue Cross pets as well as developing and carry out training and behaviour programmes for pets at the centre.

The standard hours are 42 hours per week working Monday to Friday including some bank holidays.

What is required?

We are looking for people with the following:

• Valid manual driving licence
• Experience in carrying out behavioural assessments of animals within a rescue environment, particularly dogs
• Significant experience working in a welfare/rehoming environment
• Proven experience of success in training and/or modifying companion animal behaviour, for both dogs and cats
• Administrative skills including computerised systems


It would also be great if you had:

• Relevant degree or equivalent
• Membership of recognised professional pet behaviour body
• Delivery of training and production of training materials
• Supporting, mentoring and developing team members

What’s in it for me?

Working for Blue Cross is very rewarding; we have been dedicated to helping pets since 1897! We value our brilliant employees and offer competitive benefits including:

• Salary £18,060 – £23,940 per annum
• Employee Assistance Programme
• Pension scheme
• Company Sick Pay
• Life Insurance

We reserve the right to close this vacancy early should we receive an overwhelming response. For more information on this role please read the attached job description.

Function
Animal Behaviour
Status
Full Time
Type
Permanent
Hours
42 hours per week working Monday to Friday including some bank holidays


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Retail

Assistant Shop Manager - Marlborough

Wiltshire

Job Ref
181004 ASM Marlborough
Location
Wiltshire
Salary
£6,933 per annum

Job Title: Assistant Shop Manager
Location: Based in Marlborough
Contract Type: Permanent, part time (16 hours)
Grade: 5.1
Closing date: 18 October 2018

What is the role?

Blue Cross shops play a vital role in not only raising money to help pets but also by promoting the charity and raising awareness of the work we do. As Assistant Manager you will assist in achieving and maximising shop sales and profits, identifying income opportunities, recruiting and motivating a team of volunteers and delivering excellent customer service. Additionally you will have full responsibility for all aspects of running the shop in the absence of the Shop Manager.

You will work 16 hours per week over two days on a rota to include Saturdays, Sundays and Bank Holidays. In addition you will be required to work additional hours to cover for the Shop Manager and therefore flexibility is essential.

What is required?

We are looking for people with the following:

• Previous experience of working in a retail environment
• Cash handling and reconciliation
• Supervisory experience
• Experience in a customer facing environment
• Computer literacy and administration skills

What’s in it for me?

Working for Blue Cross is very rewarding; we have been dedicated to helping pets since 1897! We value our brilliant employees and offer competitive benefits including:

• Salary £6,933 per annum
• Employee Assistance Programme
• Pension scheme
• Company Sick Pay
• Life Insurance

For the full details of this role please read the attached job description.

Function
Customer Service
Status
Part Time
Type
Permanent
Hours
14 hours per week over two days on a rota to include Saturdays, Sundays and Bank Holidays.


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Fundraising, Marketing & Communications

Senior Deputy Database Services Officer

Oxfordshire

Job Ref
181016 Senior Database Services Officer
Location
Oxfordshire
Salary
£24,080 - £28,000 per annum

Job Title: Senior Deputy Database Services Officer
Location: Carterton Offices
Contract Type: Permanent, full time
Grade: 4.2

What is the role?

We are currently recruiting a Senior Deputy Database Services Officer to work with the Database Services Manager to enable access and use of data resources to best serve Blue Cross interests in terms of deriving income and other value from all relevant database assets.

This is a full time role, for the full details of the role please see the attached job description.

What is required?

We are looking for people with the following:
• Experience of working in a database or CRM role.
• Experience of database interrogation tools and providing insight solutions to internal customers
• A strong customer service approach in everything you do
• Knowledge of GDPR and data protection legislation
• Line management and good communication skills
• Strong project management and organisational skills
• An ability to work quickly and efficiently and turn projects round in a short period of time
• Capable of managing multiple projects simultaneously
• A full manual UK driving licence

It would also be great if you had:
• A relevant degree or equivalent qualification
• Knowledge of Care and or Faststats applications would be an advantage
• Experience or knowledge of charity sector
• Experience of data process mapping
• Experience of dealing with multi-database operations and single view solutions

What’s in it for me?

Working for Blue Cross is very rewarding; we have been dedicated to helping pets since 1897! We value our brilliant employees and offer competitive benefits including:

• Salary £24,080 - £28,000 per annum
• Employee Assistance Programme
• Pension scheme
• Company Sick Pay
• Life Insurance

The interviews for this role will be held on 20 and 21 November 2018.

Blue Cross is a values driven organisation, to view our values then please click here.

We reserve the right to close this vacancy early should we receive an overwhelming response. For more information on this role please read the attached job description.

Function
IT
Status
Full Time
Type
Permanent


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Strategic Planning

Senior Data & Insights Analyst

Oxfordshire

Job Ref
HKQGS2711/GW-181012
Location
Oxfordshire
Salary
£30,652 - £35,000 per annum

Senior Data & Insights Analyst
Burford, Oxfordshire

About Us

Blue Cross are one the UK’s leading rehoming organisations for animals. We support sick, injured and homeless pets and care for more than 40,000 animals every year through our rehoming, veterinary and education programmes.

We’re now looking for a Senior Data & Insights Analyst to join our Planning & Innovation Team and support evidence-based decision making within our organisation.

The Benefits

- Salary of £30,652 - £35,000 per annum
- Pension
- Employee Assistance Programme
- Company sick pay
- Life insurance

This is an exciting opportunity to drive our data and insight activities forward, which will help us to further improve the way we operate and ultimately, enable us to reach more pets in need.

You’ll have the chance to play a significant role in the delivery of strategic projects, including the implementation of our Business Intelligence solution, meaning you’ll be able to make a lasting impact in a short space of time.

So, if you want to gain valuable experience in the charity sector and directly contribute to the success of an organisation that’s been helping animals since 1897, we’d love to hear from you.

The Role

As the Senior Data & Insights Analyst, you will help to drive data and insight forward for Blue Cross.

In this exciting role, you’ll provide actionable and understandable insight to help drive decision making, focusing on our services, fundraising, marketing and communications directorates.

Your duties will involve:

- Supporting the production of KPIs
- Carrying out monthly operational reporting
- Performing quarterly Board reports and ad-hoc analysis
- Working with users to facilitate the uptake of our new BI solution
- Helping to drive a cultural change towards increased use of data and insight
- Developing a framework to measure our organisational impact

About You

To join us as our Senior Data & Insights Analyst, you’ll need:

- Significant experience of producing dashboards for different levels of management using MS Excel and other BI tools
- Experience of insight tools, such as MS Power BI, Tableau or Qlik
- Strong MS Excel skills, including Power Pivot/DAX and VBA
- Proficiency in SQL Server (2012)
- Excellent analytical skills, incorporating statistical methods to identify a problem, analyse cause and present findings clearly
- A degree level qualification

Other organisations may call this role Data & Insights Analyst, Data Analyst, Insight Analyst, BI Analyst, Business Intelligence Analyst, SQL Analyst, MI Analyst, Management Information Analyst, SQL Data Analyst or Analyst.

Webrecruit and Blue Cross are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking to do something great as a Senior Data & Insights Analyst, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Function
Strategic Planning
Status
Full Time
Type
Permanent


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